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Your right to privacy is respected.  Any information you supply is strictly confidential.  Your information is not exchanged, shared, sold or rented with anyone.  Your information is used for the sole purpose of completing your purchase.  You will not be sent unsolicited e-mail ads or site update information, unless you have subscribed to the GenesysDTP.com mailing list (submission form link on bottom of all pages).  You can visit and shop with GenesysDTP.com without reservation!  Earning your confidence and trust is essential to the continued success of GenesysDTP.com.
Privacy Policy
All recordable media that we sell is guaranteed.  If you have a problem (compatibility issue or defect) with your purchase of recordable media discs, you may return them to us (call or e-mail for RA number) for a credit/refund (less shipping charges) of the amount of re-sellable discs returned.  Discs that are not in re-sellable condition (used, scratched, fingerprints, etc.) will not be credited, and may not be returned.  These returns must be received back by us within 30 days of receiving your order. If you need to make an exchange/refund of an unwanted/incorrectly ordered item or non-media item, you may return any item (excluding software) to us (call or e-mail for RA number) for a credit/refund (less shipping charges) of the amount of re-sellable items returned.  Items that are not in re-sellable condition (used, scratched, etc.) will not be credited, and may not be returned.  These returns must be received back by us within 14 days of receiving your order.  These returns are subject to a 15% restocking fee.  Exchanges/refunds are not allowed after 14 days. Hardware items (recorders, printers, publishers) are covered by their factory direct warranty.  We will provide basic support questions for these items.  Further support will be directed to the manufacturer.  WE CANNOT ACCEPT RETURNS OF THESE ITEMS, FOR ANY REASON. Items designated as clearance items have been reduced in price for immediate sale, and may not be returned.   Test samples may not be returned (after all, they're for testing). GenesysDTP.com is not responsible for any loss of revenue, profit or other financial damages of any kind whatsoever, whether direct or indirect, suffered by the customer for any reason, due to the failure of any of the products that we sell. UPS is recommended for shipping jewel cases and dvd boxes.  Shipping jewel cases and dvd boxes via USPS is not recommended, and will be sent at your own risk of damage (ie. no claims for breakage).
Guarantee
RECORDABLE MEDIA Blu-ray BD-Rs & BD-REs DVD-Rs & DVD-RWs DVD+Rs & DVD+RWs DVD-RAM Mini DVD for Camcorders Double Layer DL DVD+R's Inkjet Printable CD-R's Gold Archival CD-R's & DVDR's M-Disc 1000-Year Archival Disc Glossy Inkjet CD/DVD/BD's Water-Resistant CD/DVD/BD's CD-R's & CD-RW's Mini 3-Inch CD-R's & CD-RW's Business Card CD-R's Digital Audio CD-R's & CD-RW's Black CD-R's Double-Sided Black CD-R's DiamondSilver CD-R's Colored CD-R's Thermal Printable CD-R's PRINTERS & PUBLISHERS Disc Printers CD/DVD/BD Publishers CD/DVD/BD/USB Duplicators Inkjet Cartridges Thermal Ribbons MEDIA PACKAGING Jewel Cases Super Jewel Box DVD Boxes Poly Boxes Sleeves Recycled ReSleeve/RePlay Clamshells Mailers ACCESSORIES Labels Inserts Applicators Wallets & Cakeboxes Foam/Plastic Hubs CD/DVD Accessories E-PIT Sales & Closeouts Ebay Hardware
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EARNING YOUR BUSINESS...One Recording at a Time!
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